Onix Work offers a range of applications to help streamline your workday. Applications can be used on laptops, most tablets and smartphones. Onix Work applications will help you from the moment equipment has been produced, to when it’s time to inspect and provide documentation.
Functionality might be limited between the different hardware providers.
Onix Inspection is an application for registering and inspection of equipment. Inspections can be done offline.
The application can be downloaded and used on laptops, phones and tablets. Onix Inspection can be used with RFID and QR marked equipment.
You can either perform a quick inspection, a mixed inspection or a full inspection.
Quick inspection let you set a status, and then you are ready to upload. The finished document will be Quick Inspection (M).
Inspection lets you add checklists to your inspection. When uploading finished inspection, the finished document(s) will become Inspection. You can add more than one equipment to Inspection, an Inspection will be created for each individual equipment, and the status, comment and checklist will be added to all equipment connected to the Inspection.
Mixed inspection lets you quickly create quick inspection lists by giving statuses as equipment is added. The finished document will be Quick Inspection (M).
Onix Inspection can be downloaded from Onix Work to your PC, or from Play Store/Apple Store to your device.
Onix Transfer is the new name of the app previously known as Order Adapter.
Onix Transfer helps you transfer orders from your ERP system to Onix Work. Use of this application requires that your company has a license for use. If you have a license and have lost the link for download, please contact firstname.lastname@example.org.
To log on, chose File -> Logon. Here you use the same credentials as you use to log on to Onix Work. Chose Server: UP Production.
If you enter the wrong username and/or password, you will not be able to click “OK” in the dialogue. There will be no other indication that you have entered the wrong information, other than being unable to click OK after clicking Apply.
After successfully logging in, the company you are connected to will be registered in Company. Enter order number, and chose Transfer. You can choose either to open Onix Work directly after transfer, or not, by clicking “Open order after transfer”.
When you transfer an order, you get a message summarizing transferred orders directly in the application.
In Order-module, you can add a location to your chosen customer. If you add a location, this will be default for all orders, up until you decide to change or remove location.
Because Onix Transfer is an app installed locally, there are a number of errors that can occur. Following are a few of the ones we see happen the most often.
Your company does not have a license for Onix Transfer.
Without a license, the application cannot be used for transferring orders. Contact email@example.com if you are interested in knowing more about Onix Transfer and its pricing.
Username and/or password is wrong.
A tip is to first log in to Onix Work. Because the same credentials are used in both, a successful log-in to Onix Work will mean successful log-in to Onix Transfer. If you are unable to log in, try to reset your password, or check with your administrator if you are in fact a full user of Onix Work.
Server message: User not authorized. This error message is referring to your logon details.
It can be that your user does not have the necessary user privileges to access Onix Transfer. The administrator of your Onix Work account sets these user privileges on each user in settings under ‘Contacts & Users’
Or it can be that your logon details are wrong. If you are already logged on when you open Onix Transfer, it could be that your password has changed since you last logged on. To access the logon window, go to ‘File’ and click ‘Log out’ followed by ‘File’ and ‘Logon’.
Unable to locate order.
If you write order number any different than what is registered in ERP system, you will not be able to transfer order. If you get this error, please check the order number. Also make sure there are no spaces before or after the number itself. This error can also mean that access to ERP system or Internet is not working.
This order already exists at the target site.
If you get this error, the order has already been transferred. If you chose to transfer order again, you will replace the previous order.
Order is transferred to the wrong customer.
Sometimes an order will be transferred to the wrong customer. Onix Transfer remember what company was last transferred to when the customer was used, and will transfer to the same company until this is manually changed. If for example an order has been transferred, and then someone else changes the owner in the Order module before order has been processed, the new owner will be owner at the time of the next transfer. It is also possible to manually change what company the newly transferred order should be added to, by opening the menu “ERP Company Link Setup” on the non-processed order in Order module.
This error indicates that there is no connection to ERP system or SQL server. In most cases, this needs assistance from your IT department, and there is little we as Onix can do to help. At the end of every “Invalid connection”-error, there is a more detailed description of the problem.
Can’t detect customer with CompanyID.
This error means that Onix Work cannot locate the company you are trying to transfer order on, in Onix Work. Please make sure that the company is in fact correct, and update Onix Transfer to the latest version and sync with server (F9) again. If the company has just been registered in Onix Work, Onix Transfer need to sync with server to access this newly created company.
General tips for troubleshooting in Onix Transfer:
Make sure your PC/Windows is up to date. Updates from Windows can affect all installed software.
Update Onix Transfer often. All companies using Onix Transfer has a link for downloading the program, and this link will at all times be updated with the latest version.
Check to see if another user can transfer the same order as you, if you are experiencing issues. By doing this, you can locate if the error is regarding the order in general, your computer or related to your network.
If you have questions not covered in this article or other issues regarding Onix Transfer, please contact firstname.lastname@example.org.
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Onix Maker is the new name of the app previously known as Ordre Import.
Onix Maker helps you create large amounts of equipment and documentation easily and quickly. RFID codes can be connected to serial numbers. With the help of Onix Maker, you can make sure that all equipment is already registered in Onix Work the moment it reaches supplier. To make sure this happens, it’s important that buyer order equipment so that there is little to no work needed in Onix Work. This app is used by producers for suppliers, and customers able to add incoming certificates.
Log on to Onix Maker in Tools -> Logon. Use the same credentials you use in Onix Work.
Insert order lines into the grid. This can be copy pasted directly from Excel. If you have an external order ID, insert this in the field directly above the grid.
Article ID needs to be identical to article registered in Onix Work for the import to be successfully.
Validate order by clicking Order->Validate, or F5.
In Order->Options you decide what is going to happen to your imported order lines. Create equipment and/or create job and/or file job. If you mark all three, these imported equipment will be imported, created and get generated documentation according to article.
Test for Article ID makes sure the article already exists, and Include Global ID will add EPC codes to new equipment.
For suppliers, the normal setting is to choose to test for article numbers, include Global ID and to create equipment. This is done when producers create equipment when sending the equipment to supplier, but it does not get “activated”/used in Onix Work before supplier send it to owner.
When transferring order, a dialogue will tell you the import has been successful. If not successful, you will be notified where the issue is.
A mail will also be sent to user doing the transferring. This mail include a summary of your import, including number of equipment imported and if the import was a success.
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Onix Tool Store is an online application that connects to your Onix Work equipment database, which helps you to keep track of all tools and equipment for a selected location or area. Onix Tool Store can be used with RFID and QR marked equipment.
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* You can use your Onix Work account for Onix Web Shop.